Reference

Privacy Policy for Indonesia Accounts

Our Privacy Policy explains what we collect, why we keep it, and how you can ask us to change or remove details where local law allows.

Account dataDevice checksDANAOVO

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What This Policy Covers

semurai88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy tells you exactly which data we keep when you open an account, log in from phone or desktop, and move through our account flow. We may record your name, phone number, email, device model, browser type, IP address, login time, and masked payment references

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from DANA, OVO, GoPay, and QRIS. We use those records to verify ownership, stop account misuse, settle disputes, and keep the service working for Indonesia accounts only where local law permits. If you ask for a correction, we first confirm the account with the phone number
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or email on file, then update the record that can be changed. Some records must stay longer for legal, tax, or audit reasons, and we tell you when that applies. We do not ask for more than we need for access, support, and payment checks.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US FAST

How to Reach Our Privacy Team

If you want help with this policy, open live chat inside your account, send an email, or use the in-account form after login.

ACCOUNT CARE

How We Handle Your Data

We keep privacy handling practical: cookies help us remember your session, device checks help us spot unusual logins, and account records are stored only for the period needed to run the service…

Account Data

We keep sign-up details, login logs, and masked payment references only for access, fraud checks, and support. If your session comes from a new device, we may ask you to confirm the phone number or email on file.

Cookies

Browser cookies remember session state, language choice, and login safety across Chrome, Safari, and Android browsers. You can clear them in your device settings, but that may end the current session and ask for a fresh sign-in.

Device Checks

When a phone or desktop signs in from a new location, we record the device type and IP pattern. That helps us spot account takeovers and tell you when a verification step is needed.

Retention

We retain records for the time needed to run the account, settle disputes, and meet legal or audit duties. After that period ends, we remove or de-identify data that no longer has a reason to stay.

Change Requests

If you need a correction, send the request from your registered contact details. We will verify ownership first, then update the profile field that can legally change and explain any part we must keep.

Contact Path

For privacy questions, use live chat, email, or the in-account form. Add your account email or phone number, and we can match the file faster before we discuss the next step.

Common Privacy Questions for Your Account

These answers cover the privacy questions we hear most from Indonesia accounts. If your request touches a name change, a new phone number, or a stored payment reference, we match it against the email or phone on file before we move ahead. That keeps the process tied to your own account and avoids accidental changes from the wrong device.

We keep the details needed to verify your account: name, phone number, email, login time, device type, browser, and masked payment references. We use them for access checks, support, and record keeping where local law allows.

We may keep the payment reference, last four digits, and transaction time, not the full funding details. That helps us match deposits and withdrawals to the right account when you ask us to check a record.

Cookies help us remember your login session, language choice, and security state when you move between mobile browser and desktop. They also help us spot repeat sign-ins from new devices and reduce extra verification.

Yes. Send the request from your registered email, phone number, or in-account form, and we will verify it before changing what can be updated. Some records must stay if local law requires them.

We keep active-account data while you use the service, then only as long as needed for dispute handling, security checks, or legal duties. When a record can be removed, we do that after verification.

Use live chat, email, or the in-account form, and include the account email or phone number on file. We read requests during 09:00-18:00 WIB and confirm the right record first.

Privacy Policy for Indonesia Accounts

How to Reach Our Privacy Team

How We Handle Your Data

Account Data

Cookies

Device Checks

Retention

Change Requests

Contact Path

Common Privacy Questions for Your Account

01 What data do you collect when I open an account?

02 Do you store my DANA, OVO, GoPay, or QRIS details?

03 Why do you use cookies on mobile and desktop?

04 Can I ask for changes to my data?

05 How long do you keep my data?

06 How do I contact you about privacy?

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